There are a lot of plumbers out there, some better than others. In fact, there are probably more bad plumbers out there than good plumbers. When you are facing a plumbing emergency, you need help fast. You don’t have time to spend hours read Yelp reviews and doing research. You almost have to rely on your instincts when it is time to pick out a plumber. Even a good plumber is different than great plumber. Today, we are going to be look at a few traits you should look for in an excellent plumber.
Prompt and Professional
Here at Albuquerque Plumbing, Heating & Cooling, we believe that being prompt and professional is of the utmost importance. We would never leave our loyal customers waiting at home for hours on end waiting for us to arrive. This is one of the things that separates a good plumber from a great plumber. If for some reason we are going to be late, if our last job ran long, or we hit traffic on the way over, we will give our customers a call and let them know exactly what our status is. A great plumber never leaves their customers guess.
Communication
A great plumber knows how to communicate with their client. The homeowners should not have to know the ins and outs of plumbing to make a decision regarding what services they need. The plumber should assess the situation and explain it in a clear and simple manner to the homeowners. It is up them to make the decision. A great plumber advices and guides, but never pushes.
Friendly and Enthusiastic
Finally, here at Albuquerque Plumbing, Heating and Cooling, we believe that a great plumber should smile. They should feel like they are your neighbor, just here to help you out of a pickle. One thing our plumbing professionals always tell us, they love their job, and it really shows.